We emailed a purchase order to you but we haven't received the product
We cannot process purchase orders we receive via email or post for any of our products.
Purchase order forms simply do not include the information we need to be able to fulfil an order. For this reason, we require orders to be placed either via our
online shop or, for Smart Revise, via a Smart Revise teacher account. This way, we can ensure we capture all the information we need to deliver the correct product(s) to the right person.
As an example, for a typical Smart Revise order, we need to know:
- School name and address
- Teacher name and registered email address
- Subject
- Examination board
- Examination series
- Exact number of students per course
- Purchase order number
- Finance contact email address
- Discount code (if applicable)
- Acceptance of relevant terms and conditions
Purchase orders rarely, if ever, cover this level of detail, which is why we use our own bespoke ordering systems. You can still pay with a purchase order, but you must place the order yourself via the appropriate mechanism rather than simply emailing the form to us.
To purchase any of our other products including the Craig 'n' Dave 12-month membership, visit shop.craigndave.org.
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We emailed a purchase order to you but we haven't received the product
We cannot process purchase orders we receive via email or post for any of our products. Purchase order forms simply do not include the information we need to be able to fulfil an order. For this reason, we require orders to be placed either via our ...
We emailed a purchase order to you but we haven't received the product
We cannot process purchase orders we receive via email or post for any of our products. Purchase order forms simply do not include the information we need to be able to fulfil an order. For this reason, we require orders to be placed either via our ...
I don’t have a purchase order number yet – can I go ahead and place my order?
As many schools are now operating on a “no purchase order number, no payment” system, we cannot process your order without one. Please obtain a valid purchase order number from your school’s finance department before placing your order. Please ensure ...
How do I purchase a membership for your classroom resources?
Our membership packages are available to purchase from our online shop. To access the shop, please log in/register at www.craigndave.org and click Shop. A range of other Craig ‘n’ Dave products are also available to purchase from the shop, including ...
How do I purchase Smart Revise for my class?
Please note: We cannot process purchase orders we receive via email. Orders must be placed through the class teacher's Smart Revise account. The course vouchers will then be applied to that account, enabling the class teacher to allocate the vouchers ...