I'm expecting an email from you but I haven't received anything
As an online company selling digital products, we conduct a vast majority of our business via email.
However, some schools use aggressive email filtering systems, which may prevent you from receiving emails from us including order confirmation, invoices, email verification, password reset and general replies.
Firstly, please check your junk email folder. If you still cannot locate any emails from us, it's highly likely that your school network is blocking our emails. In that case, please ask a network administrator to add the following domains to your school's safe senders list:
- craigndave.co.uk
- craigndaveltd.zohodesk.eu
- notification.intuit.com
- *.smartrevise.co.uk (Don't forget the asterisk!)
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I'm expecting an email from you but I haven't received anything
As an online company selling digital products, we conduct a vast majority of our business via email. However, some schools use aggressive email filtering systems, which may prevent you from receiving emails from us including order confirmation, ...
I'm expecting an email from you but I haven't received anything
As an online company selling digital products, we conduct a vast majority of our business via email. However, some schools use aggressive email filtering systems, which may prevent you from receiving emails from us including order confirmation, ...
My membership isn’t due to expire for a while – can I renew early?
Yes! We understand that making the most of your budget can involve a little hoop-jumping from time to time. If your Craig 'n' Dave membership isn’t due to expire until the next financial year but you would like to use your current annual budget to ...
I don’t have a purchase order number yet – can I go ahead and place my order?
As many schools are now operating on a “no purchase order number, no payment” system, we cannot process your order without one. Please obtain a valid purchase order number from your school’s finance department before placing your order. Please ensure ...
I’ve purchased a Craig 'n' Dave membership – how do I log in?
Once you have placed your membership order, you don’t need to do anything else. We will create a member account for you and send you your login credentials via email as soon as possible. Although Craig ‘n’ Dave is growing in leaps and bounds thanks ...