I can't log in / my students can't log in

If you or your students are having issues signing in then:

Check you are definitely using the correct username and password, check your CAPSLOCK key!

If you have forgotten your password click Log in then the "Forgot your password?" link at the bottom of the page.

You will then need to enter the email address you used when you registered and we will send you an email giving you instructions.

If you still can't get into your account then please CONTACT US.

• Related Articles

• Single Sign On (SSO)

  Linking your Smart Revise account to an SSO provider You can sign into Smart Revise with a Google or Microsoft account. You will always be able to log into your account using your original username/email address and password too. To link your current ...

• Timezone is preventing students accessing a task

  Problem Users cannot save their timezone. Users cannot access a task. Known issue There is a bug that we haven't figured out yet associated with the account registration and login journey. It appears to only affect new users when setting their ...

• My Resource Access isn’t due to expire for a while – can I renew early?

  Yes! We understand that making the most of your budget can involve a little hoop-jumping from time to time. If your Craig 'n' Dave Resource Access isn’t due to expire until the next financial year but you would like to use your current annual budget ...

• Assigning students to an existing task

  Tasks that are set before a student joins a class will not be allocated to them. This is because students that join a class during the academic year from another school would not want to see all the tasks that were set previously that they have not ...

• Can students be moved to another class?

  Students can switch classes at any time by clicking Join a class from their student dashboard and entering a different class code. Simply give them the class code of the class you want to move them to, and have them join it – this will automatically ...