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Welcome to our help centre.  Please select a tile below to navigate to the appropriate section or use the search bar above to search across all articles in our knowledge base.

The answer to our most common questions can be found under the FAQ tile. 


 
    • Popular Articles

    • Who narrates the videos?

      Probably our most frequently asked question! OCR GCSE J276 videos are narrated by Dave OCR GCSE J277 videos are narrated by Craig AQA GCSE 8520 videos are narrated by Craig AQA GCSE 8525 videos are narrated by Craig Edexcel GCSE 1CP2 videos are ...
    • How do I contact you?

      For general enquiries and feedback, email: admin@craigndave.co.uk Phone: 03330 164 059 Please bear in mind we are teachers, so you may be asked to leave a voicemail. We will usually respond by email. It is also difficult sometimes to hear the name of ...
    • I’m a parent – can I purchase a Craig 'n' Dave membership for my child?

      Our resources are very much designed to be delivered by a teacher in the classroom, so a student using them individually at home wouldn’t really be able to make the most of them. As such, we don’t offer private memberships for students or parents. ...
    • Our commitment to your privacy

      Here you can download a copy of the following: Craig 'n' Dave: Our brief GDPR leaflet - LAST UPDATED 28.09.20 Our complete Craig 'n Dave privacy notice (GDPR compliant) - LAST UPDATED 28.09.20 Smart Revise: Our brief GDPR leaflet - LAST UPDATED ...
    • Using the MARCKS feedback system

      MARCKS is a method of providing feedback to students on how to improve their exam technique without using written prose. This is particularly important for peer marking so that students cannot leave inappropriate comments to each other but can still ...
    • Recent Articles

    • Single Sign On (SSO)

      Linking You can link a login provider account like Microsoft or Google to your Smart Revise account and use that to log in with. You will always be able to log into your account using your original username/Email and password. To link, log in and go ...
    • We're a multi-academy trust – can we get a discount on purchasing Smart Revise for multiple schools?

      Yes! Orders of 200+ course vouchers are already subject to a 30% discount, automatically applied at the checkout screen. To purchase on behalf of multiple schools in an academy chain, here are the steps you need to follow: Register a central ...
    • One of my students has forgotten their password

      When a student forgets their Smart Revise password, there are two options available to you. If the student has previously joined a class, the class teacher can reset the student's password by clicking Manage student against their name in the class ...
    • AI marking in Smart Revise

      Smart Revise uses our own large language model (LLM) from OpenAI that is fine tuned to the Smart Revise context for automatic marking of Tasks. It is not ChatGPT. No personal data is transferred, only the question, meta data to assist the marking ...
    • Can I change to a different course once my students have started using Smart Revise?

      At the end of the academic year, teachers often reflect on whether the course their students are following is the most suitable for them and may consider moving to a different exam board. It is possible to have different year groups studying ...